From this post you get good Itel AC13 W4001P official firmware flash file work perfectly From the source with flash tool, USB driver and how to flash it
Firmware(stock ROM) information
Device Name: Itel AC13 W4001P
Operating System: Android
Build number:
Password: no
size: 980MB
REQUIREMENTS
Download SPD_Upgrade_Tool_R19.0.0001 from here to flash this device
Download SPD USB driver from here
HOW TO FLASH ITEL S15Â W6002
Install SPD USB Driver  to your Pc/Laptop
open spd flash tool folder double click FactoryDownload.exe
Click on the “load packet button ” select and add the firmware “.pac” inside the extract(unzip) folder and wait for adding to tool complete
open spd flash tool folder double click FactoryDownload.exe
Click on the “load packet button ” select and add the firmware “.pac” inside the extract(unzip) folder and wait for adding to tool complete
 Click on the start downloading button
Now power off your phone and connect the phone to pc
wait for flashing to complete.
Now power off your phone and connect the phone to pc
wait for flashing to complete.
Advantage of this official Firmware / Stock ROM (flash file)
its fixed baseband unknown
it’s reset, unlock and remove FRP(google account verification), Pin, password, pattern, and privacy lock after flash
its fix dead boot
it’s fixed hanging on the ITEL logo
This Firmware(stock ROM) officially comes from ITEL Mobile company
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