Why does my iPhone keep disconnecting from WiFi?
‘My iPhone keeps disconnecting from WiFi randomly’ is an issue often reported by many iPhone users. This is indeed an annoying issue especially if your iPhone keeps dropping WiFi when you’re right in the middle of enjoying an exciting game online or watching a movie on your phone.
In this article I am going to discuss the probable causes of – why your iPhone disconnects from WiFi randomly and how to fix the issue.
It may be mentioned here that here that such iPhone WiFi problem is not limited to iPhone only. You may experience such iPhone WiFi issues while using your other iOS devices also like, iPad or iPod touch. In fact I myself have come across one iPad user often complaining – my iPad keeps disconnecting from WiFi frequently.
Let’s first look into the causes behind the issue when someone asks – why does my iPhone keep disconnecting from WiFi frequently?
Why does my iPhone keep disconnecting from WiFi – the possible causes
If your iPhone WiFi keeps disconnecting, in most cases the issue results from problems either on your WiFi network or on your device itself. Nevertheless, the causes may differ from case to case. Therefore, first you need to check which one of the above causes may be responsible when you find your iPhone WiFi not working without any apparent reasons.
Carry out the following checks if your iPhone randomly disconnects from WiFi:
- Try your iOS device at another Network such as neighbours’ or public Hot-spots (public wireless access points). If the device can connect to the network, then the problem is probably with your WiFi network;
- Try with another iOS device to connect to your WiFi network. If the device can connect, then the problem is probably with your iOS device;
Once you know – why does my iPhone keep disconnecting from WiFi, follow the steps below to fix the issue.
How to fix if iPhone keeps disconnecting from WiFi due to network issue
If your iPhone keeps disconnecting from WiFi because of network issue, then follow the steps below:
1. Ensure that your device is within the network range;
2. Check your router’s manual whether the router is working properly. Routers have a set of lights that indicate problems, if any, in it;
3. If your Router doesn’t work properly, reboot the router. This process is often referred to as Power Cycle. To do this,
Turn off your router by pressing the power button and then unplug it from the power source for about a minute or so. Plug it back again and wait for the router to complete the reboot process.
Now check whether your WiFi keeps disconnecting on iPhone after the above rebooting. If you still find your iPhone not connecting to WiFi even after rebooting, then follow the following steps one by one;
4. Update the Router Firmware and then reboot. Go to your manufacturer’s support website for the latest firmware;
5. Neighbours’ WiFi networks can interfere with yours if they use the same frequency. Try different wireless frequencies if available on your router (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band);
6. Change wireless channels. Channels 1, 6 or 11 are recommended for the 2.4 GHz frequency because they don’t overlap with others;
7. Enable Auto-Join feature if it is disabled. If Auto-join is not enabled your iPhone may disconnect from your WiFi network frequently. Therefore, you should enable this feature if it is disabled. To do so,
Go to Settings> WiFi > Tap the information mark (i) > Enable Auto-Join;
8. If your iPhone disconnects from WiFi frequently, updating the address information of your network may sometimes solve the issue. You can, therefore, give it a try by following the steps below:
Go to Settings> WiFi > Tap the information mark (i) > Tap Renew Lease;
If none of the above steps fixes the issue and still you find your iPhone not connecting to WiFi then the problem may be due to issues on your device. In such case try the methods below one by one and see if any of them can fix the problem.
How to fix if iPhone disconnects from WiFi due to issue with your iOS device
If your iPhone disconnects from WiFi randomly because of some issue with your iOS device, then follow the steps below:
1. Force Restart your iPhone
Force restarting an i-Device has been found to fix many iOS issues. To perform a forced restart of your iPhone or iPad, press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo ( if you are using iPhone 7 or iPhone 7 Plus).
If your iPhone is older than the iPhone 7/7s models then you hold down the home button instead of the volume down button.
2. Reset Network Settings
Resetting network settings is one of the most effective ways to solve the issue – iPhone keeps dropping WiFi. This will erase just about everything that is related to network settings on your iPhone such as passwords and lists of all saved WiFi networks. This step has been found to fix many different types of software issues with the network, including the iPhone WiFi problem.
To reset your network settings, go to Settings > General > Reset > Reset Network Settings. After the resetting, re-join your WiFi network again, and try to connect to the WiFi network to see if the problem is resolved (do not forget to make a note of your WiFi password before going for this step).
3. Forget and then Rejoin WiFi Network
When WiFi keeps disconnecting on iPhone or if you find your iPhone not connecting to WiFi, forget the WiFi network and re-join it. To do this,
i. Go to Settings > WiFi > Click on the name of your network or the blue “i” next to it;
ii. Tap Forget This Network;
iii. Enter your network’s password to re-join it;
4. Change to Google’s DNS
If your ISP is having a DNS issue this may sometimes cause problems connecting to the Internet. Therefore, if you find your iPhone WiFi keeps disconnecting frequently, set the default DNS of your WiFi network to Google’s DNS or to Open DNS. To do this, follow the steps below:
i. Go to Settings > WiFi > Click on the name of your network or the blue “i” next to it;
ii. Tap on the numbers next to DNS;
iii. Change the numbers to Google’s DNS (126.96.36.199 or 188.8.131.52) or Open DNS (184.108.40.206 or 220.127.116.11).
5. Disable VPN Connection
If you are using a secured VPN (Virtual Private Network) connection, sometimes you may find that your iPhone disconnects from WiFi without any apparent reasons. This is due to interference of VPN connection with your WiFi connection. Therefore, disable VPN and then try to connect to see if the problem is resolved.
6. Restore Your Device
Finally, if none of the steps above fixes the WiFi issue of your iPhone or if you find that WiFi not working on iPhone after update of the iOS (the issue may be caused by the bugs in iOS software) you can restore your device with iTunes to fix it. To restore your iPhone via iTunes connect your iPhone/iPad to computer > Open iTunes > Click the iPhone icon in the upper-left corner of the iTunes window > Choose Summary and then click Restore iPhone.
How to fix if WiFi not working on iPhone when locked?
iPhone users sometimes also report- why does my Phone keep disconnecting from WiFi when locked or in sleep mode?
If you find that WiFi not working on iPhone on a particular network e.g. your home or office, when locked or in sleep mode, try forgetting the network as above and then rejoin the network. By forgetting the network, you will erase all the settings related to the particular WiFi network that may be turning off your WiFi when the iPhone is locked or sleeping. To turn off the WiFi networking service,
Go to Settings> Privacy > Location Services> System Services and then slide the WiFi networking toggle to OFF.
As reported by many users, force restarting your iPhone or turning off WiFi networking services have been found to fix the problem – iPhone disconnects from WiFi when locked or on sleep mode.
Now that I have explained in detail the causes and solutions for various issues relating to iPhone disconnecting from WiFi let me answer some of the related questions often asked by the iPhone users:
Why my iPhone keeps turning on and off?
Faulty apps or battery issues are usually the main reasons for iPhone to turn on and off. Hard reset or power cycling of the device may sometimes fix the issue.
Why does my WiFi keep disconnecting on my iPhone?
If your WiFi keeps disconnecting iPhone reset your Network Settings. To do this,
Tap Settings > General > Reset > Reset Network Settings. This will reset your WiFi network and also your passwords, cellular settings, VPN and APN settings which you have used before.
Make sure to keep your Wi-Fi network password handy before resetting the network. After this check to see if your iPhone disconnecting from WiFi even after this.
Do resetting network settings delete anything?
Resetting network settings will bring back all the network related settings of your device to their original state i.e. to factory settings.
Resetting network settings would have an effect on your WiFi, Bluetooth, VPN, and cellular connections.
Why my iPad keeps disconnecting from WiFi?
If your iPad regularly looses WiFi connection, update your WiFi router’s firmware to the latest version. Outdated firmware often causes connection problems
Now that you got the answer to your query – why does my iPhone keep disconnecting from WiFi, you can try the normal fixes suggested above, which have been found to work in majority cases.
However, the fixes may not always work for everyone. It has been observed that many types of problems often occur with Apple i-Devices after iOS updates, including the above iPhone WiFi issues. Therefore, if you see that your iPhone disconnects from WiFi randomly even after trying the steps mentioned in the post, you may need to take up the problem with Apple Store or contact Apple Support for help.
If you know something other than the fixes listed in the post, you may please share the same in the comment section below to help the affected iPhone users posing the question – why my iPhone keeps disconnecting from WiFi without any apparent reasons and how to fix it.